CONTROL OF NON-CONFORMANCE & CORRECTIVE ACTION PROCEDURE (ISO 9001)

The Control of Non-Conformance & Corrective Action Procedure defines the steps to manage non-conforming outputs, products, or processes by documenting the issue, containing the impact, investigating the root cause, and implementing corrective actions. It includes responsibilities for review, authority for disposition, and tracking of effectiveness to prevent recurrence. Aligned with ISO 9001 standards, this procedure ensures systematic problem-solving, continuous improvement, and enhanced customer satisfaction through effective quality control.

Note: Full document details will be visible only after download.